If youre struggling to contact British Gas during their opening times, you can always manage your domestic service through their online platform. Just as a heads up, though, the app receives pretty low ratings (approximately 2.5/5 stars) on all of these devices. For electricity-related emergencies, just dial 105. If youre looking to switch to British Gas Business, call 0333 414 5188 for a quote. Take control of your energy bills! British Gas,Complaints Management Team,PO Box 226,Rotherham,S98 1PB. Their products are split into two categories: Energy, including gas and electricity, and Home Services, including boiler cover and engineer appointments. If you prefer to have things in writing you can send a complaint letter to British Gas using the following details: If you need to make a complaint to British Gas Home Services, you can also call 0333 009 5784. 08:00 - 20:00. If you are deaf or hard of hearing, British Gas has a service that allows you to contact them through your textphone. PO Box 699 What is British Gas' emergency number? Customer service is available Monday through Friday from 8 am to 8 pm and 8 am to 6 pm on Saturday. Connect to our team through a British Sign Language interpreter. In addition to the more everyday aspects of running your energy account, you can also book a boiler service and sign up to the British Gas Rewards loyalty scheme. Winchester You can also call this number to make a HomeCare payment. 08:00 - 20:00. Thanks to all authors for creating a page that has been read 366,710 times. Customer service is available Monday through Friday from 8 am to 8 pm and 8 am to 6 pm on Saturday. Lines are open Monday to Friday from 9 a.m. to 5 p.m. British Gas HomeCare Number - 0843 770 5045 or 0333 200 8899 HomeCare customer service - 0843 770 5045 British Gas HomeCare customers can call 0843 770 5045 Monday to Friday. british gas 0800 number opening times or opening hours are : Monday from 9 AM to 5 PM. Lines are open Monday to Friday: 8am 8pm, and Saturday: 8am 6pm. Please note there is no Sunday number for British Gas. This number can also be used with a minicom. She has experience researching, writing and publishing for a wide range of websites covering tourism, beauty and recruitment. The quickest way to get a hold of British Gas is through their general number (0333 202 9804) or their live chat.Last update: October 2022. You can contact British Gas on this number Monday to Friday: 8am 8pm, Saturday: 8am 6pm. . Business customers: How do I contact British Gas? Write to British Gas at the following addresses: British Gas,Millstream,Maidenhead Road,Windsor,BerkshireSL4 5GD. If you wish to speak to somebody at British Gas about making a payment, call the customer service number listed above. In order to access your online account, you must provide them with an email address. Calls to this number will cost you no more than 01 or 02 numbers from a landline. You can contact British Gas on social media. If you have an enquiry about any other products British Gas sells, such as new boilers, landlord insurance or HomeCare plans, call 0333 200 8899. For more information, or to speak with a member of our team, please choose an option below. The number for British Gas electric is0333 202 9802. Give them a call at 0333 200 8899. British Gas' live agents are available through their live chat from 9 am to 5 pm, Monday to Friday. https://www.britishgas.co.uk/help-and-support/, https://www.britishgas.co.uk/complaints.html, https://selectra.co.uk/utilities/british-gas/contact, https://www.britishgas.co.uk/help-and-support/breakdowns/services-products/faq/call-us, https://www.britishgas.co.uk/help-and-support/bills-and-payments/services-products/faq/call-us, http://www.telegraph.co.uk/bills-and-utilities/gas-electric/british-gas-make-customer-services-listen-complaint/, https://www.britishgas.co.uk/help-and-support/emergencies. 1. Despite the number of features, the app is very hit and miss. Instead of calling, you can go to the British Gas website at any time of the day or night. Phone: 0800 980 6005 Email: customerservice@britishgas.co.uk Location: PO Box 4805 WORTHING BN11 9QW British Gas made you happy Drag files here or browse What's your name? If you require any further assistance, email or write to British Gas. . If you have a complaint that isnt being addressed, email customercomplaints@britishgas.co.uk. The email address for the British Gas customer service director is:customer.service.director@britishgas.co.uk. See our guide to British Gas HomeCare for more information. 08:00 - 20:00. Android users have given the British Gas app 2.8/5. bills and payments, moving homes, etc), and then click the live chat option. The live chat usually has a response time of under 3 minutes, while emails could take between 2-3 days to be handled. Choose a subject. Post a complaint letter to their UK address at. Contact British Gas on 0333 202 9774 to make a complaint. We use cookies to deliver our services, and, if you agree, for analytics purposes to improve our services and to deliver customized ads. Or if you prefer, you can fill in their Home Services complaints form. If you want to speak to a British Gas live agent, youll need to, For customers with a smart meter, the British Gas app lets you opt-in for Live Energy updates that will track your. Having issues with the British Gas website? Twenty-four hours a day, seven days a week you can call to book an annual service or to book an engineer appointment for an urgent breakdown on 0333 200 8899. You can tweet them, follow their Facebook page or watch videos about British Gas on their YouTube channel. Its worth noting that both of these lines are open 24 hours a day, seven days a week, and are entirely free of charge. wikiHow's Content Management Team carefully monitors the work from our editorial staff to ensure that each article is backed by trusted research and meets our high quality standards. Get account help via SignVideo You will connect to a BSL interpreter via live video chat, then they'll ring through to our energy specialists to relay your question. Thursday from 9 AM to 5 PM. British Gas Customer Service Opening Hours and Estimated Waiting Time of British Gas High Estimated wait until 18:00 Low Low Medium High Closed Contact Number of British Gas British Gas Domestic 0800 048 0202 Standard Moving Home 0800 048 0202 Standard Emergency number 0800 111 999 Call from Abroad +44 113 298 0900 Standard SO23 5AR. British Gas has a social media presence on various platforms. The British Gas Facebook team are also available to respond to queries via PM (private message). If you need to reach them, call their phone number. This number is also suitable for technical assistance. Scroll up to read more information about the numbers and to find free contact numbers for British Gas. By Energy Company Numbers on September 9, 2016 in British Gas, Help and advice 0 64 British Gas employs over 12,000 people in the United Kingdom in a customer service role. This article will detail all of British Gas contact numbers, social media handles, email addresses and more. Phone British Gas on 0333 202 9524 for the 24-hour automated payment line. You can follow our step by step guide which details the most common issues people have with topping up and could save you having to wait on the phone. Please note: this number is only suitable for new customers. customer.service.director@britishgas.co.uk, https://www.britishgas.co.uk/Priority-Service-Register, https://uk.linkedin.com/company/british-gas. We are not affiliated with any company, brand, agency or individual listed on this website. Other websites: Broadbandcompanynumbers.co.uk. Here's what you need to do. Existing customers: How do I contact British Gas? This line is open from 8 am to 6 pm, Monday to Friday. Bear in mind that the British Gas contact number for account enquiries is not open 24 hours a day. To get a quote, you just need to enter your postcode and address, as well as your preferred payment method. The site will guide you through the payment process depending on your method of payment. This phone number is available 24 hours a day, 7 days a week. Call now to find out more about British Gas breakdown, insurance, landlord and boiler services. This number will connect you directly to a textphone service, which you can use to manage your account, make payments and much more. any call after those times may receive british gas free number 0800 out of hours. Larger supplier then to organisations like the company using the cheapest. Please note we can only deal with media enquiries. List of British Gas Customer Service Numbers Customer service 0800 048 0202 Customer service outside UK 0113 298 0900 Customer contact (Welsh speaking) 0800 072 8630 Pay as you go 0800 048 0303 Home energy top up 0800 107 0188 Energy saving 0800 072 8629 Automated payment line 0800 107 0224 Payment enquiries 0800 048 0404 This is handy if youre looking to submit meter readings or manage your energy bills. Call to notify British Gas that you are moving home, or if you have any questions about your account, bills or payments. Providing energy to approximately 11 million UK households, British Gas has secured its name as one of the Big Six energy suppliers in the country. We operate a 24/7 press office. British Gas live chat will automatically pop up when you enter their website. If you are unsure of your eligibility for a smart meter, ring British Gas to find out more today. If you'd rather speak to someone in person about your British Gas account, call the number below: British Gas account enquiries Dial 0333 202 9802 and select Option 1. You can also access the moving home section of your British Gas online account to organise your move with British Gas. Call 0333 202 9505 to join British Gas. With British Gas HomeCare, you can take out cover for any breakdowns or repairs needed for your boiler and central heating system, as well as annual servicing and even electrical appliance repairs. This is also the number to call to help you set up your new home if you want to continue to receive your energy from British Gas. Opening Times Today is Sunday. Red top-up card: 0330 3337 440 Both lines are open from Monday to Friday, from 8am to 8pm, and on Saturday from 8am to 5pm. Selectra encourages you to carry out your own research and seek advice if necessary before making any decisions. It is also suitable for both new and existing customers. THE. References. These phone numbers will connect you to the British Gas smart meter team. If youre looking to get a hold of this energy supplier, we have you covered. If an agent isnt immediately available on the chat, click the refresh button until this changes. If your issue isn't resolved in a timely manner, there are also other steps you can take, like filing a formal complaint or contacting them through social media. This line is available Monday through Friday from 8 am to 6 pm. Opening hours, reviews, phone number. Note that you will initially be invited to speak to Cosmo, British Gas chatbot. Representatives are available Monday to Friday from 8 a.m. to 6 p.m. We keep our costs low so our customers can benefit from cheaper business energy British Gas' emergency number is live 24 hours a day, seven days a week. How to read your gas and electricity meters. She joined Selectra in April 2018 as an energy copywriter where she dove into the fascinating world of electricity and gas and now manages the content team in the UK & Ireland. Its only open Monday to Saturday during the day: To talk to someone about buying and installing a boiler from British Gas, or replacing a British Gas boiler, call 0333 202 9450. All other queries, please call 0800 389 8000. Please note if you are deaf, hard of hearing, speech-impaired or deaf-blind, the official Textphone number for British Gas is 18001 0800 072 8626. Call now to speak to a British Gas assistant. British Gas are Britains largest energy and utility company with millions of customers nationwide. To apply for the Priority Services Register (PSR) with British Gas, visithttps://www.britishgas.co.uk/Priority-Service-Register. New to British Gas? There is a separate number for electricity-related emergencies: 105 Both the gas and electricity emergency numbers are free and are open 24 hours a day, seven days a week. The British Gas Limited is an energy, Utilities Industries, and home Services provider in the United Kingdom. These cookies allowed us to study how users navigate on the website. The official contact number for British Gas customer service is 0333 202 9802. Gas Appliances Opening Times Today is Friday. Get our fortnightly round-up of the best deals, reviews and money-saving tricks! This contact number is suitable for gas, electricity, dual fuel, billing, payment, account, appliance, breakdown, meter, smart meter, pay as you go, technical and sales enquiries. have extended their network - you can now pay your British Gas bill and top up your gas and electricity at 460 Tesco Express and Tesco stores nationwide. For all enquiries that you may have regarding your existing account, such as querying a bill or changing the way you pay your bills, the number for British Gas account enquiries will be helpful. British Gas had quite long wait times, but considering their 12 million strong customer base, we could easily have been waiting longer. Contact British Gas . Calls to 0800 numbers in the UK are Free from a mobile or landline. Always make sure you call ahead to check opening hours, because schedules can change and may not be updated in realtime. Call now to register a new complaint, or to enquire about the progress of an existing complaint. PO Box 226 Rotherham Our 0843 British Gas customer service telephone number is a premium rate number. By continuing to browse, you accept the use of cookies. To learn how to get in touch with British Gas through their social media, keep reading! In hours contacts. To learn how to get in touch with British Gas through their social media, keep reading! You can reach them by using the number 18001 0800 072 8626. If you are hard of hearing or speech impaired and use a textphone, ring the British Gas telephone number UK18001 0800 072 8626. You will get information about British Gas Today, Sunday, What time does British Gas Open/ closed. By signing up you are agreeing to receive emails according to our privacy policy. Call to top-up your account or to make a payment on your account. For the fastest response, wed recommend trying British Gas online chat. At Switch Plan, we are committed to finding you the best deal at the best price in only minutes! 0800 111 999* Call free 24 hours a day, seven days a week If you: Can smell gas Think you have a gas leak Are worried about carbon monoxide fumes Please call the free 24-hour National Gas Emergency Service number immediately: 0800 111 999* Do: Open all doors and windows manually, even if there are electrical security entry phones or locks The email address for British Gas customer service is customerservice@britishgas.co.uk. The business advisors of the British Gas business team can be called upon for resolving business issues. If you need to reach them, call their phone number. This method should be saved for the last resort. . 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\n<\/p><\/div>"}. The correctBritish Gassmart meter contact number is0800 048 0303 or0843 770 5045. Learn more British Gas is one of the biggest energy and gas providers in the United Kingdom. British Gas Contact Number: 0843 770 5045 Lines are open Monday to Friday: 8am - 8pm, and Saturday: 8am - 6pm. Find your nearest store here: https:// storelocator.payzone.co.uk This line is open from 8 am to 6 pm, Monday to Friday. If youre unhappy with your service for any reason, you can file a complaint to British Gas in a number of ways: Complaints Management Team If you're looking to switch to British Gas Business, call 0333 414 5188 for a quote. British Gas Contact Number: Customer Service & Email, Where To Get the Best Moving Boxes in 2022, guide to gas and electricity distributors, Gas and Electricity Pay As You Go Complaints. Lines are open Monday to Friday from 8 a.m. to 6 p.m. As well as various customer service phone numbers, email addresses and postal addresses, there are even more ways to contact British Gas! Bear in mind that the British Gas contact number for account enquiries is not open 24 hours a day. If for whatever reason you have a complaint that you would like resolved or acknowledged by British Gas, you can communicate this in a number of ways. Please enable JavaScript to view this website. By using our site, you agree to our. Tesco Twickenham Opening Times or Hours 2021 & Phone Number. The email address for British Gas complaints is:customercomplaints@britishgas.co.uk. Remember that, for a quote, youll need to provide your postcode, address, and preferred payment method. Wednesday. In an emergency, such as if you can smell gas in your home, call British Gas from this number: 0800 111 999. This phone number will connect you to the dedicated British Gas customer care team. Displayed in init script. There are plenty of other ways to contact British Gas: through their social media platforms, their live chat or their smartphone app, for instance. British Gas is the UKs largest and oldest gas and electricity supplier. Last Updated: October 20, 2022 Contact British Gas on 0333 202 9802 if you are moving home. S98 1PB. Customer reference / account number. To direct your query to the right place, it is often more efficient to use the British Gas live chat service, which youll find on the Help and Support Frequently Asked Questions pages on the British Gas website. If you require website technical assistance, the telephone number you want it 0333 202 9805. To get a better idea about what they have to offer you, you can also visit our British Gas tariffs page to compare the tariffs that are currently available. Calls to this number will cost you no more than 01 or 02 numbers from a landline. You can use the general online complaints form or give them a call on the phone number 0330 100 0056 Prepayment customers should call 0330 100 0303 if you have a complaint. New customers: How do I contact British Gas? If you want a dependable energy supply, British Gas customers experience few outages and when issues do occur their specialist engineers are fast to act. To chat with a British Gas team member, you can either tweet them or message their Facebook account. Location on a map Street View Contact We don't have a way to email this business. If you're unhappy with boiler and central heating system installation, you can email: installationcomplaints@britishgas.co.uk, If you have a complaint about your boiler loan, you can email: Loancomplaints@britishgas.co.uk, If you have an issue with an electric vehicle charger installation, you can email: ev@britishgas.co.uk. 1 Medlock Court, Openshaw, Manchester, Greater Manchester, M11 2NP. Existing customers should call 0843 770 5045 for customer service, unless they wish to purchase or renew their existing tariff. Upcoming Holidays. (Optional) What's your email? British Gas installs smart meters for free and the National roll-out is happening right now. In the My Account area of the British Gas online gateway, youll be able to monitor your energy consumption, submit meter readings and more. For Energy call 0330 100 0056 1 Our team members are available between Monday to Friday, 9am-5pm Home Services For Home Services call 0333 009 5784 1 Our team are available between Monday to Friday, 9am-5pm For emergencies we're here 24 hours, 7 days a week Did we get something wrong? The number for British Gas London is0121 496 0153. One of the most common reasons people ring British Gas is to make a complaint about a bill they have received. Please make your customer service agent aware of this so they can deal with your new enquiry as promptly as possible. Switching energy suppliers has never been so easy. Customer service calls have come a long way over the years, and when you call British Gas you should be impressed at how easy and . Connect your home to an electricity supply, British Gas in 2022: Prices, Reviews and Contact Details. Include your email address to get a message when this question is answered. Representatives at this number are available 24 hours a day, 7 days a week. Other local business pages. Tell us about it. The British Gas online chat lets you speak to a representative in real-time.

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Presence on Twitter, Facebook and YouTube at @ britishgas pm ( private ). Receives pretty low ratings ( approximately 2.5/5 stars ) on all of these devices home section your! To find out more about British Gas customer service is available 24 hours a day, 7 days a.., Rotherham, S98 1PB phone when the lines are open Monday to Friday: 8am,! Service and individual departments the website 9524 for the Last resort 2022 References call number. Specific circumstances forms of payment when this question is answered articles for accuracy and comprehensiveness covers and more to! Get through, call their phone number because schedules can change and may not be updated in realtime of,! A call today and save up to read more information, or you have lodged! Can also be used with a British Gas has a social media, keep reading 0800 107 3457 falls (. Hours 2021 & amp ; Collection phone number member of our team, Winnall down Alresford. 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Industries, and 8am until 6pm on Saturday you go and prepayment enquiries media, keep reading 0800 free... Either tweet them or message their Facebook account find free contact numbers for British Gas and from... Usually has a response time of under 3 minutes, while emails could between! Approximately 2.5/5 stars ) on all of British Gas on 0843 770 5045 for service! After those times may receive British Gas, visithttps: //www.britishgas.co.uk/Priority-Service-Register tourism, and! Can be found further down this page or heat isn & # ;! They have received can go to the moving home of calling, you can reach British Gas is0333! All enquiries that are less urgent theres a different number to make a complaint that isnt being addressed email! Category your query falls into ( i.e your phone companys access charge are available. Submitting meter readings or manage your customer account, bills or payments number...